WHO IS TEC QUALITY
TEC Quality is the organisation set up to develop and run TSA's Quality Standards Framework (QSF) - a set of outcome-based standards developed in partnership with key stakeholders to provide quality standards to the TEC sector.
The pandemic shone a light on the greater use of TEC services and digital solutions by service users, carers and families, and the need for their safe use whilst accessing them. The Quality Standards Framework is a standards programme that supports organisations providing TEC products and services, based on the principles of Quality, Safety, Innovation and Continuous Improvement. It is the only UKAS accredited scheme for technology enabled care in the UK.
If you provide technology enabled care and its service delivery, being certified with the QSF will help you embed quality into your organisation, mitigating risk to your service and product users. Modules within the scheme can help with delivering service transformation, workforce development and serves as a business “healthcheck”. You can use the scheme to strengthen governance and develop a service that is more personalised, proactive and preventative in its offer.
TEC Quality has full autonomy and sector-wide support to administer the QSF standards. TEC Quality has a team of independent auditors trained to ISO 19011 standards.
OUR TEAM
Anthony Anderson
Quality & Improvement Manager
Chris Pugh
Scheme Support Manager
OUR AUDITORS
OUR INDEPENDENT BOARD
TEC Quality is independent, with its own Board of Directors. No TEC suppliers or service providers will ever sit on the TEC Quality Board - it comprises experts in health, social care, regulation and academia plus actual service users. The permanent Chair is Sir David Pearson.
Sir David Pearson CBE
TEC Quality Chair
David has had an extensive career in social care and health, nationally and locally. He was a former Director of Adult Social Care and Deputy Chief Executive for Nottinghamshire County Council. He is a Past President of the Association of Directors of Adult Social Services. David also led the Nottingham and Nottinghamshire Integrated Health Care System and is still an advisor to the NHS on the transformation into integrated services.
He was an advisor to the Government on adult social care reform and Chaired the Governments COVID19 Social Care Taskforce in 2020-21. He has led a number of national initiatives including a Commission on the Future of Housing Health and Care and has been the Co Chair of the development of an Adult Social Care Workforce Strategy in England. He is an Expert Panelist to the Parliamentary Health and Social Care Select Committee.
Professor George Crooks OBE
Chief Executive, Digital Health and Care Institute
Professor Crooks leads the DHI tasked with delivering innovation in digital health and care to help Scotland’s population health and create new jobs for the economy. He was previously the Medical Director for NHS24 and Director of the Scottish Centre for Telehealth & Telecare. He was awarded an OBE in the Queen’s New Year Honours List 2011 for services to healthcare.
Helen White
Chief Executive at Taff Housing Assocation
Helen has wide experience in communications, leadership and management. As well as heading up Taff Housing, she has also chaired Knowsley Housing Trust and the Wales Regulatory Board, which examines the regulatory performance and activity of the Welsh Government and the housing sector.
Nigel Sparrow OBE
Primary Health Care Advisor
Nigel has worked with the chief inspector of general practice to implement the UK’s regulatory system for GPs. A GP himself for 30 years, he was senior national GP advisor and responsible officer in the Care Quality Commission’s (CQC) senior leadership team. Currently, Nigel chairs the GP advisory board at Target Ovarian Cancer, liaises with key stakeholders in primary care, and develops e-learning educational modules for GPs.
UKAS accreditation
TEC Quality have been granted accreditation by UKAS to ISO/IEC 17065:2012 for the Certification of Technology Enabled Care Services.
This prestigious accreditation embeds impartiality in to the heart of the Quality Standards Framework and marks the culmination of many months hard work by the TEC Quality team.
The United Kingdom Accreditation Service (UKAS) is the sole national accreditation body for the United Kingdom. UKAS is recognised by government, to assess against internationally agreed standards, organisations that provide certification, testing, inspection and calibration services.
10482
Suite 8, Wilmslow House, Grove Way, Wilmslow, Cheshire, SK9 5AG
Tel: 01625 520320
admin@tecquality.org.uk
TEC Quality and TSA
TEC Quality audit and certify organisations against the Quality Standards Framework (QSF). QSF is the intellectual property of the TEC Services Association CIC (TSA). TEC Quality is a wholly owned subsidiary of the TSA.
