Information privacy is important to us and this notice explains our information practices and the choices available about the way we use the information we collect.

This notice applies to all information collected by or submitted to TEC Quality Ltd. The type of information collected by us relates to business relationships with  the TSA Group, currently comprising TSA CIC and TEC Quality Ltd, partners and their employees for the purposes of membership administration, finance and billing, customer care, delivery of services and our own marketing and research purposes, the information we collect may include:

We collect and process information in a fair and proportionate manner from organisations who apply for QSF audits, who make enquiries about our services, or attend our events. We use this information to help manage day-to-day administration of our work or to send information that is requested as part of our normal business relationships.

Our processing may involve the reproduction or display of members’ business contact information in paper or digital form on public or private networks or display systems, including this web site. We may also use this information for marketing purposes relating to our activities.

The information we collect will never be used to identify individuals outside of their business interaction with us - for example we will never request personal contact details.

Processing of data relating to TSA Group business is done fairly so it does not materially impact the rights, privacy or interests of anyone. We rely on one of three legal basis to undertake data processing, these are:

We may also run online polls or surveys to improve the information we provide through our various channels of communication or to evaluate the quality of our services.

If you prefer not to receive any information other than that you have specifically requested you may choose to opt out of future contact by using the appropriate unsubscribe link found on all of our marketing correspondence or by making a direct request as detailed below.

Cookies and other tracking devices - Cookies are information that are sent to and stored on your computer. They are used to identify you when you visit our website. Cookies are used to remember passwords, usernames and your preferences as well as for example to correlate the number of individuals that visit a certain area on our website or social media channels.

The TEC Quality website may contain content created and provided by third parties. This content may also place Cookies on your computer that collect information about your use of the Internet. TEC Quality does not control the collection or use of your information by such content and our privacy policy does not apply to such information.

You can request a copy of the information that we collect and maintain about you and your business by sending us an email to admin@tecquality.org.uk

If you request your information to be edited or removed from our systems we will do this free of charge.

There are links on this website and from our social media channels to third party websites and social media channels which we have no control over. We accept no responsibility or liability for any third party practices on third party websites. Data transmission over the Internet is never totally secure and whilst we try to protect your personal information, we cannot warrant the security of any information you transmit to us and you do so at your own risk.

TSA Group are a data controller and data processor. We collect data as highlighted above and we process this data in accordance with the regular administration of membership services, quality certification and communication.

All information held by us and within our systems is protected through:

Electronic information about our members and business partners is held on our systems indefinitely, unless we receive a request to remove this data. Paper based information will be destroyed after a period of 12 months.