Demographic changes, a higher burden of chronic disease and increasing demand for services require a different approach to service delivery - Technology Enabled Care (TEC) Services are a key component in the provision of more integrated care.
Working in partnership with key stakeholders: users and carers, primary and secondary care, commissioners, the emergency services, mental health, social care and the third sector, helps join-up pathways of care in order to meet complex needs more fully.
Cooperation and collaboration should seek to do more than just ensure that there is seamless transfer of care between partners - wider benefits include:
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The Audit Process will seek robust evidence that the key outcomes have been met.
As a minimum, TEC Quality certified organisations must:
** Note: Does not apply to Solutions Providers
For organisations providing clinical services:
“Although used often, partnership and integration are two words that are much misunderstood. Despite this, there is a growing body of evidence which supports joining up pathways of care to deliver better outcomes. Integrated care will only be achieved where providers work collaboratively together. So partnership is the enabler of integration which becomes the enabler of delivering better services in the future.”
Alyson Scurfied, Chief Executive, TSA
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