TEC Quality welcomes NFCC support for independent certification across Technology Enabled Care
TEC Quality welcomes the National Fire Chiefs Council’s (NFCC) new Technology Enabled Care Policy Position Statement, published in August 2026.
The statement highlights the vital role of Technology Enabled Care (TEC) in supporting independent living, while raising important concerns about fire safety, service quality and consistency across the sector.
NFCC calls for TEC providers to have third-party accreditation through a UKAS-accredited body, alongside stronger standards for assessment, installation, maintenance, call handling, training and person-centred fire risk management. It also recommends that Local Authorities commission TEC equipment and services from certified suppliers.
These recommendations reinforce the importance of independent assurance through the Quality Standards Framework (QSF), delivered by TEC Quality.
QSF Certification provides independent assurance that TEC services meet recognised standards for quality, safety, governance and best practice, helping commissioners and providers demonstrate their commitment to safe, effective and continuously improving services.
NFCC also recognises the QSF and the value of wider certification across TEC providers, suppliers and Alarm Receiving Centres in reducing risk and protecting people who rely on TEC services.
TEC Quality supports NFCC’s call for stronger standards and wider independent certification across the sector. As demand for Technology Enabled Care continues to grow, robust quality assurance will be essential to maintaining confidence and ensuring people can live independently, safely and with confidence.
Read the full NFCC Technology Enabled Care Policy Position Statement
NFCC Technology Enabled Care Policy Position Statement
Alyson Scurfield OBE, TSA – Chief Executive, said:
“NFCC has set out a clear and important position on the role of standards, certification and quality assurance in keeping people safe.
“We strongly welcome its call for TEC providers to be independently certified through a UKAS-accredited body, and for local authorities to commission and procure from certified suppliers. This reinforces the important role of the Quality Standards Framework in providing assurance that services meet recognised standards.
“Safe and effective TEC depends on people, processes and technology working together. Fire safety must be considered as part of a person-centred approach, with the right assessment, equipment, installation, monitoring and response in place for each individual.
“We look forward working with NFCC, our members and wider partners to support stronger standards, greater consistency and wider QSF certification across the sector. As the use of TEC continues to grow, high standards and effective quality assurance will be essential to maintaining confidence and ensuring technology continues to support independence, prevention and safer care at home.”
