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Reporting a Serious Incident System Change Report

TSA/TEC Quality Guidance Material

In this section, you will find all the guidance material developed by TSA and TEC Quality.

Click on the picture links below, to download the documentation.

Business Continuity Planning Best Practice Examples

Practical Steps to Compliance - The End-to-End Resilience of Technology Enabled Care

Monitoring for Deterioration Guidance

Proactive & Preventative Services - Definitions and Guidance for Commissioners and Services

Fire Standards for the Technology Enabled Care (TEC) Sector

The Resilience of TEC Monitoring Services

The End-to-End Resilience of Technology Enabled Care Solutions

TEC Referral Guidance:

Direction on how TEC providers are to establish referral pathways into Urgent Community Response (UCR)

Digital Social Alarm Protocol Guidance

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TEC Quality and TSA

TEC Quality audit and certify organisations against the Quality Standards Framework (QSF). QSF is the intellectual property of the TEC Services Association CIC (TSA). TEC Quality is a wholly owned subsidiary of the TSA.

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