The New QSF Journey Group for TEC Providers


Demanding high standards, striving for safe services and continually seeking to improve and innovate

Join a new programme supporting organisations go the extra mile in delivering safe and quality Technology Enabled Care

Why should I join?


TEC Quality’s QSF Journey Group has a clear objective. To support organisations through the QSF process to ensure they are delivering safe and quality Technology Enabled Care.


As Commissioners continue to understand the importance of safe services, quality assurance and continuous improvement, more organisations are seeking to ensure their services are providing excellent outcomes for Service Users, ensuring to put them at the heart of everything they do.


TEC Quality's QSF Journey Group will ensure a smooth onboarding to the QSF, with the opportunity to share experiences with fellow organisations, ask questions and receive support and guidance from the TEC Quality team.


With the launch of TSA's Decision Support Tool (DST) and the ability to use NHS Service Finder to seek Urgent Community Response (UCR) services, the QSF Journey Group will provide organisations working towards certification to the QSF the ability to register with Service Finder and have access to the DST, along with all training materials. QSF certified organisations are working hard to train and upskill their monitoring centre staff on the DST and Service Finder, utilising TSA's guidance and training materials.


This is your invitation to sign up for this programme, giving you the opportunity to transform your service and ensure quality, safety and innovation are at the heart of your organisation. 


To sign up to this exciting group, please register your interest no later than 31st August. The first session will commence 13th September.

The benefits of joining include:


  • Monthly virtual support meetings with the TQ Team and group for 4 months
  • Share best practice with your group
  • Peer to peer support
  • TSA marketing will follow your journey and tell your story to the sector
  • Opportunity to network with other organisations
  • Permission to use the TEC Quality and UKAS logos once certified
  • Your service under pinned by Quality, Safety and Continuous Improvement
  • Commissioner recognition of the TEC Quality badge
  • Training materials and Toolkits to improve frontline service delivery and outcomes, including access to the Decision Support Tool
  • Ensure policies and procedures are in line with European and British Standards
  • Access to the NHS Service Finder
  • Keeping up to date with new housing and social care policies

Ready to join the QSF Journey Group?


Contact us
  • "We feel the QSF will give us the recognition of the outstanding service we already provide within Bath & North East Somerset and South Gloucestershire, as well as endorsing us to potential service users and companies."

    This has given us the opportunity to review and further develop our offer, providing assurance to stakeholders and customers that we are a trusted service.


    Danielle Robbins - Senior Service Manager - Independent Living

    Charlotte Holley - Service Development and Quality Manager

    Dawn Richards - Head of Independent Living


    Longhurst Group

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    An opportunity to showcase the exceptional work of the service and a mechanism to review and enhance existing processes, supporting our future growth.


    Leslie Cox, Team Manager, Agilisys

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    We are proud that we achieved the accreditation in under 12 months. The QSF

    demonstrates that we enhance service users lives and support their wellbeing.


    Claire Aldridge - Strategic Contract Manager,  Millbrook

    Healthcare Group

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